Key Takeaways
CZ says most FUD is best handled by not engaging with it
He selectively clarifies misinformation when necessary
Blocking and muting are tools to reduce noise without discouraging feedback
Changpeng Zhao has shared his approach to handling daily noise and fear, uncertainty, and doubt (FUD), saying that in most cases, the best response is not to engage at all.
Speaking during a recent AMA, CZ said constant exposure to misinformation and criticism can be distracting, and that reducing noise is often more effective than responding directly.
“The best way is to not handle it,” CZ said, adding that most FUD does not require a response.
When Clarification Is Necessary
CZ acknowledged that some clarification is occasionally needed, particularly when misinformation risks misleading users who are not yet accustomed to the level of noise common in the crypto industry.
He said that brief, factual clarifications can help prevent confusion, but emphasized that prolonged engagement often amplifies the issue rather than resolving it.
Reducing Noise Without Silencing Feedback
CZ explained that he uses blocking and muting selectively to manage his social media feed.
According to him, muting is often preferable to blocking, as it reduces noise without alerting the other party, which can sometimes be interpreted as validation or attention.
“When you block them, they sometimes know — it’s like a validation for them. When you mute them, they don’t know,” he said.
At the same time, CZ said he is careful not to mute voices that provide constructive criticism or genuine feedback.
Distinguishing FUD From Feedback
CZ noted that some users may repeat negative narratives out of misunderstanding rather than bad intent. He said such feedback should not be dismissed outright.
He emphasized that open communication remains important, which is why he continues to spend time on social media, hosting AMAs and interacting directly with the community.
“We always welcome feedback,” CZ said, adding that community engagement helps ecosystem projects improve over time.