$BTC
BTC
66,869.01
-1.16%
Amazon to Pay $309M Over Return Glitches
Amazon has reached a $309 million settlement to resolve allegations that it failed to refund customers for properly returned items.
According to reports from NS3.AI and court filings, the deal includes unpaid refunds plus interest for shoppers affected since 2017.
This payout follows over $600 million already issued for similar claims after a 2025 internal review.
While Amazon denies any wrongdoing, citing "verification issues" on a small subset of returns, it has agreed to implement system reforms and better customer notifications.