Peer-to-peer trading on Binance is generally secure thanks to its escrow system, but every now and then, buyers run into a stressful situation: they send payment, yet the seller refuses to release the crypto. If this happens, donât panicâyour funds are protected. Hereâs how to handle it like a pro.
đ Understanding Binance Escrow
Whenever you open a P2P trade, the sellerâs crypto is automatically locked in Binanceâs escrow wallet. This ensures they cannot withdraw or move those funds until the transaction is finalized. If youâve paid but the seller delays, Binance can step in once you file a dispute.
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Step-by-Step Action Pla
1. Secure Proof of Payment
Keep every trace of your transaction:
Bank slip or screenshot
SMS/email confirmation
Transaction reference ID
â ïž Never upload fake documentsâdoing so can get your account suspended permanently.
2. Remind the Seller (Politely)
Often, delays are genuine. Drop a professional note in the P2P chat, e.g.:
đ âPayment sent. Kindly confirm and release the crypto.â
3. File a Dispute (Appeal)
If the seller ignores or refuses:
Click âAppealâ on the order page.
Upload your payment evidence.
Binanceâs dispute team will review both sides.
In most legitimate cases, Binance rules in favor of the buyer and releases the assets.
4. Flag Repeat Offender
Bad actors risk losing merchant status or even permanent suspension. You can also block them to avoid future interactions.
đ« Mistakes to Avoid
Donât send extra funds under pressure.
Donât move the conversation outside Binance (WhatsApp/Telegram = red flags).
Donât overshare personal banking details.
đĄ Pro Tips for Safer P2P Trading
Trade with verified merchants and high-rated users.
Keep all communication inside Binance chat.
Always check the sellerâs terms before paying.
Use your own verified bank account only.
đ Final Word
If youâve paid and the seller doesnât release the crypto, remember: Binance escrow is on your side. Stay calm, keep records, communicate clearly, and if necessary, escalate with a dispute. Awareness and discipline are your strongest defenses in P2P trading
